Privacy Policy

720 Auto — Last updated June 26, 2026

1. Who We Are

720 Auto is an automotive repair shop located in the Chicago metropolitan area. This privacy policy explains how we collect, use, and protect your personal information when you do business with us.

2. Information We Collect

We collect the following information when you bring your vehicle in for service:

Name
Phone number (cell and/or work)
Email address
Mailing address
Vehicle information (year, make, model, VIN, mileage)
Service and repair history

3. How We Use Your Information

We use your information solely to:

Create and manage repair orders and estimates
Contact you regarding the status of your vehicle
Send transactional SMS messages such as a payment link, an estimate-approval link, or a notification that your vehicle is ready for pickup
Respond to questions you send us by text message
Maintain your vehicle service history

4. SMS Messaging

With your consent, given when you provide your mobile number at the time of service, we may send you transactional SMS messages related to your repair order, including: a secure payment link, a link to review and approve your estimate, and a notification when your vehicle is ready for pickup. You may also text us directly, and we may reply to assist you with your service.

These are transactional, service-related messages only — we do not send marketing or promotional SMS messages. Message frequency varies and depends on the activity on your repair order. Message and data rates may apply.

Mobile information and messaging consent are not shared with third parties or affiliates for marketing or promotional purposes. No mobile information is sold or shared with third parties.

To opt out of SMS messages at any time, reply STOP to any message we send. After replying STOP you will receive one confirmation message and no further texts. For help, reply HELP or call us at (219) 902-9605.

5. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes. We may share your information only in the following limited circumstances:

Payment processing: We use Square to process payments. Your payment information is handled directly by Square and is subject to their privacy policy.
Legal requirements: We may disclose information if required by law.

6. Data Security

Your information is stored securely in our shop management system. We use industry-standard encryption and access controls to protect your data.

7. Your Rights

You may request to view, update, or delete your personal information at any time by contacting us at:

720 Auto
Phone: (219) 902-9605
Email: dvdgaudette@gmail.com

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.